Renovations are a part and parcel of the hotel industry. When you want to keep your guests happy and your operations profitable, you must renovate your property from time to time. However, you don’t want to alienate your existing guests while you are renovating. Follow these tips to plan your renovation in a way that does not disrupt your regular operations. 

Choose an Experienced Hotel Renovation Contractor

By hiring a contractor specialising in hotel renovations, you can minimise disruptions to your operations. A hotel renovation company understands what it takes to refurbish a hotel without disturbing guests. They can implement practical strategies to minimise disruptions without compromising the efficiency of your renovation project. 

Renovate One Section of the Hotel at a Time

Instead of renovating the entire hotel at the same time, consider isolating the work to one specific section or floor at a time. This way, you can create buffer zones between your renovation work and the guests. For best results, skip a floor above and below the area being renovated. 

This may certainly reduce your revenue. However, this is far better than fielding annoying customers and their requests for refunds. You even risk losing your loyal customers. 

Double Down on Your Maintenance Schedule 

Buffer zones are good but they are not a foolproof way to contain the dust and debris arising from the renovation project. The best way to manage this is to clean the hallways and other general areas more frequently to ensure the guests are always greeted with a pleasing environment. 

Inform Your Guests

Guests who are not aware that your hotel is under renovation are more likely to see this in a negative light. They may perceive this as deceptive and may even vent online in the form of negative reviews. Don’t shy away from being upfront about the renovations with your guests. Tell them about the steps you are taking to minimise disruptions during their stay.